Return Policy
Return Policy
Thank you for shopping with Mr. Rooter Advantage! We want you to be completely satisfied with your purchase. Please read our return policy below for more information on returns and refunds.
No Returns or Refunds:
Due to the nature of our products (BioChoiceES and Plastic Drain Cleaners), which are designed for one-time use only, we do not offer returns or refunds at this time. Once a product has been opened or used, it cannot be resold, so we are unable to accept returns.
Damaged Products:
We take great care in packaging our products to ensure they reach you in perfect condition. However, in the rare event that your product arrives damaged, please contact us within 7 days of receiving your order. You can reach us by emailing marketing@mrrooterphx.com with the following details:
- Order number
- Photos of the damaged product(s)
- Description of the damage
Once we receive this information, we will review your case and determine an appropriate course of action. Please note that while we may offer a resolution, we are not obligated to issue refunds or replacements.
Contact Us:
If you have any questions or concerns, please feel free to reach out to our customer service team: marketing@mrrooterphx.com
Thank you for choosing Mr. Rooter Advantage. We appreciate your business!